Cancellation and Refund Policy
When you Deal with us (aalals.com) it becomes our sole responsibility to protect your investment each time. We will extend our helping hand in the following ways.
- If your order is placed by mistake or has decided to change or cancel it, you can contact us immediately before the item gets shipped out from our warehouse. The result, we will issue a Full refund immediately, back into your Bank Account.
- In case, If the Order has already been shipped from our end to your Delivery Address, We request you to not open the package on receiving it, and you may return the same to us within 48 hours of receiving it, Please Note: In this case the Bank Processing fees, service charges and shipping charges will be deducted from the Order Amount during Refund.
- Please note that it is important to make a video while unboxing the parcel when received. If there is no video we will not responsible to replace the product or refund the amount.
- If you have received an order that is significantly different from what you have ordered or is “Dead on Arrival” (D.O.A) we will be happy to provide a replacement immediately, and will also cover return shipping charges, if any. In this case we also need a video which you have made while unbxing the parcel.
- We have a 7day replacement policy (from delivery date )for products under warranty, if there be any manufacturing defect.
It will be our persistent attempt as always to make your every transaction, Purchase easy and memorable, we need you to be sure when you make a buy WITH US.